Internet:   As a consumer under the Distance Selling Regulations 2000 you have the right to cancel your order if you so wish, within 7 days of payment, or within 14 days of receiving your goods. You can also reject goods supplied if you are not satisfied.

Returns: due to the perishable nature of our plants, please contact the nursery within 7 days of receipt to arrange return. It is your responsibility to return unwanted plants to the nursery.  

Refunds: we can refund your order  on return of goods, less original postage.

Claims: Damaged/ lost goods; claims must be received in writing (or email) within 7 days from receipt.

Guarantees: Sorry, due to the perishable nature of plants we do not offer guarantees on their future growth or health.

Flower colour: We do our very best to supply the correct flower colours where specified but due to these being natural products we do not guarantee flower colours.

Delivery: Prices, where quoted, exclude delivery costs and this shown in the box to the right. There is a minimum charge and a further charge for heavier items - this will be calculated in your basket as you shop.

Overseas orders: sorry, but we do not accept orders from outside of the United Kingdom

Payment terms Order - pay with order. Payment: by credit card or paypal

Privacy: Silk Tree Nurseries does not share its customer details with any other businesses.

Quantities : Prices where quoted are per single item or set if stated.

Changes : Every effort will be made to supply the exact quantity ordered, but in the event of a plant being out of stock, we will contact you to arrange an alternative or a full refund.

Transfer:   All goods remain the property of Silk Tree Nurseries until paid in full.

Trading name: Silk Tree and Oxford Hedging are trading names of Silk Tree Nurseries, Mill View Plant Centre, Ladder Hill, Wheatley, Oxford.  OX3 8HF

TEL: 07880590926 11am-2pm Mon-Fri    EMAIL: silktree@hotmail.co.uk